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Patient Portal
Secure. Simple. Designed for your care.
Welcome to Your Lumora Patient Portal
Your Lumora Patient Portal is your secure online home for managing appointments, accessing telehealth visits, reviewing treatment plans, and communicating with your care team. Whether you’re receiving psychiatric care, ADHD treatment, MAT services, or wellness support, the portal keeps everything organized in one place.
Available 24/7 — from any device.
What You Can Do in the Portal
Schedule & Manage Appointments
- Book New Visits
- Reschedule or cancel appointments
- Receive automated reminders
- Access telehealth links instantly
Join Telehealth Visits
- Secure, HIPAA-compliant video sessions
- Works on phone, tablet, or computer
- No app download required
- One-click access from your portal dashboard
View Your Treatment Plan
- Medication lists
- Care summaries
- Progress notes
- Personalized recommendations
Request Medication Refills
- Submit refill requests
- Track refill status
- Receive updates directly in the portal
Message Your Care Team
- Secure messaging
- Ask non-urgent questions
- Request documentation
- Receive follow-up instructions
Access Billing & Insurance
- View statements
- Update insurance information
- Pay balances securely
Telehealth in Virginia — Directly Through Your Portal
Your portal is the gateway to Lumora’s statewide telehealth services. Whether you live in Richmond, Roanoke, Tidewater, or rural Southwest Virginia, you can access:
- Psychiatric evaluations
- ADHD assessments
- Medication management
- MAT for opioid or alcohol use disorders
- Child & adolescent psychiatry
- Anxiety, depression, and trauma care
- Recovery support
All telehealth appointments launch directly from your portal — no extra apps, no complicated setup.
How to Access the Portal
You will receive an email with your portal invitation link after scheduling your first appointment. Follow the link to create your secure login.
New patients
Returning Patients
Need Help Logging In?
If you’re having trouble accessing your portal:
- Check your email for your invitation link
- Reset your password using the “Forgot Password” option
- Contact our support team for assistance
Portal Support:
Privacy & Security
Your information is protected with industry-leading security and encryption. Lumora’s portal is fully HIPAA-compliant and designed to safeguard your privacy at every step.
We never share your information without your consent.